Services

More than just sales

From consultation to technical service support — full-cycle medical supply for healthcare institutions.

Custom offers for tenders and corporate orders

Tenders and corporate procurement need a special approach to paperwork, technical specifications and deadlines. The Firstmed team runs the process as your partner.

  • Support with technical specifications
  • Help preparing tender documents
  • Tailored commercial proposals
  • Single point of contact

Laboratory consumables

Consumables keep your daily workflow running. With supply plans set monthly or quarterly, we help you track your stock and restock on time.

  • Histopathology, bacteriology and diagnostic consumables
  • Monthly and quarterly order plans
  • Fixed pricing terms
  • On-time delivery
  • Special terms for large orders

24/7 technical service

Technical support is what keeps your equipment running for years. Scheduled service, spare parts and prompt repairs during and after the warranty period.

  • Round-the-clock (24/7) technical support
  • Free support during the warranty period
  • Scheduled preventive maintenance
  • Spare parts supply
  • Prompt repair service

User training

A new device is only as effective as the way it is used. Our specialists teach your staff the equipment's functions, optimal operating modes and daily maintenance procedures.

  • Training for medical and technical staff
  • Hands-on practice with real use cases
  • Daily care and preventive maintenance
  • Training materials (in Azerbaijani)

Delivery and installation

We don't just deliver devices — our technicians handle installation, initial calibration and commissioning. We stay with you until the device is up and running.

  • Delivery to your clinic / laboratory
  • Professional installation and connection
  • Initial calibration and testing
  • Commissioning certificate

Medical equipment supply

Firstmed supplies medical equipment and devices across many categories. We support projects from one-off orders to fully equipped rooms.

  • Clinical and laboratory equipment
  • Diagnostic and monitoring devices
  • Dental and aesthetic room packages
  • Intensive care and emergency solutions

Product selection consulting

Choosing equipment is about more than technical specifications. Our specialists take your workflow, sample volume, budget and future plans into account to offer the right product configuration.

  • Needs analysis and clarification of technical requirements
  • Comparative analysis of different brands and models
  • Configuration proposal within your budget
  • Demo and trial (where possible)

Next step

Looking for medical equipment for your clinic?

The Firstmed team supports you with product selection and a custom quote tailored to your needs.